Information

Welcome to Atlas Plumbing & Gas, LLC! We are dedicated to providing reliable and expert plumbing and gas services in Holmes County, Mississippi. Our commitment to excellence means we're here to answer your most pressing questions and ensure you're well-informed. Explore our FAQs to learn more about how we can help you with your plumbing and gas needs.

Frequently asked questions

At Atlas Plumbing & Gas, LLC, we believe in transparent communication and empowering our customers with knowledge. From handling emergencies to understanding our service process, we've compiled answers to common questions to help you make informed decisions. Our goal is to provide peace of mind and ensure you receive the best possible service every time.

How can I stop a water leak before it causes damage?
If you have a water leak, first locate your water meter. Use a meter key, pliers, or a wrench to shut off the main water supply to your home. This will help prevent further damage until we can arrive to assist you.

What should I do before you arrive for a water leak?
If you have a water leak that is flooding your residence, please turn off or disconnect the main water service to your home. This is crucial for minimizing damage.

Do you offer services 24/7?
Yes, we offer all our services 24/7, including holidays, to ensure we are always there when you need us most.

How soon can you arrive for a water leak emergency?
We prioritize emergency services. For serious issues like water leaks, we ensure a quick and safe arrival at your home to resolve the problem and prevent further damage to your residence.

What should I do if water is coming from my water heater's relief valve?
Locate the water valve near the top of your water heater. Turn it to the right for gate valves or turn the handle perpendicular/horizontal for ball valves to shut off the water supply.

What should I do if I smell gas?
In the event of any gas leaks or smells, locate the meter for natural gas or the tank for propane near your home and turn off the main valve for your gas service immediately.

Why does my newly installed treatment plant's sprinkler system smell?
If your treatment plant emits a sewer odor from its sprinkler system, ensure you regularly perform chlorine tablet maintenance. This is often the cause of the odor.

What causes sewer odors from floor drains or shower drains?
If a sewer odor is coming from floor drains, mop sinks, or shower drains, try pouring a small amount of bleach down the drain. Sometimes, the odor is caused by a p-trap running dry, allowing sewer gases to come back into your home.

Your questions, our answers

We are Atlas Plumbing & Gas, LLC, committed to providing clear answers and reliable service. We aim to address your concerns with honesty and expertise, ensuring you feel confident in our solutions. If you have more questions, don't hesitate to reach out. Your peace of mind is our priority.